CRM/Salesforce System Admin is a professional who is responsible for the overall results in planning, requirements gathering, functional design, testing/validation, and deployment of business sponsored system enhancements, projects, and issue resolutions. Working with CRM Analysts, Subject Matter Experts, and Business Process Owners they gather and analyze data to ensure complete documentation of user stories (business requirements) and functional designs to align with defined business ROIs and success criteria. Working with Information Systems resources they translate business requirements to functional requirements to design system capabilities, while leveraging best practices.ResponsibilitiesDeliver system enhancements and projectsEns
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