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Lexington, Kentucky

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Frederick National Lab for Cancer Research

Bethesda, Maryland

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Patient Service Specialist
Description Patient Service Specialist JOB SUMMARY: Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. Navigates more complex patients to include scheduling with multiple services or coordination with outside facilities or providers. KEY RESPONSIBILITIES: Conducts patient check-in and check-out. Coordinates any follow-up appointments or procedures required for patient. Schedules appointments, procedures or surgery through clinical communication or direct r


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