Career Center

Scheduled Hours

40

Position Summary

This position functions as a medical assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records, assists with patient flow and ensures the overall smooth running of the clinical office.

The mission of the Department of Orthopedic Surgery at Washington University School of Medicine is to have a national and international impact on orthopedics through excellence in clinical care, education, research and leadership. Our vision is to redefine excellence in the field of Orthopaedic Surgery and Rehabilitation. Our responsibility to our local, national and international communities has three parts: 1) serve our community through excellence in clinical orthopedic care; 2) provide outstanding musculoskeletal education and training in an inclusive and equitable environment; 3) transform the future of orthopedics through research discovery and innovation.

As a national leader in orthopedic care delivery, research and education, Washington Universityâ™s Department of Orthopaedic Surgery guides the way in advanced musculoskeletal treatment and technology, providing trusted care for patients of all ages. With over 80 clinical providers across nine St. Louis-area locations, expert bone, muscle and joint care is always within reach. WashU Orthopedics is also a top orthopedic research program, with 10 dedicated research faculty and seven physician scientists. By the numbers, the Department is home to over 500 employees, 11 orthopedic subspecialties, 71 clinical faculty, 10 research faculty, 40 surgical residents, 13 physiatry residents and 18 fellows. WashU Orthopedics is also proud to nationally rank #3 in NIH funding, #2 for residency training, #7 for pediatric orthopedics and #31 for adult orthopedics.

Job Description

This position's working hours are 11am- 7pm, and one Saturday a month.

Primary Duties and Responsibilities

Patient Care Duties

• Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, completion of EKGs, phlebotomy, and verification of medications.
• Prepares for office hours by doing tasks, such as reviewing records, scheduling tests, and preparing exam rooms.
• Assists with examinations, procedures, and lab tests.
• Provides patient education on health issues, such as smoking cessation and nutrition/weight management.
• May administer medications under the order of physicians or nurse practitioners (this includes vaccines and IM an subcutaneous injections).

Communication and Documentation:

• Directs patient flow, assists with special procedures/treatments, and completes requisitions.
• Routes phone message, patient questions, and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guideless, such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures, and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Enters orders in the electronic medical record and complete requisitions/orders per Washington University guidelines.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnoses, and procedures.

Equipment and Supplies:

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

Other Functions:

• Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education, and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.

Perform other duties as assigned.

Preferred Qualifications

• Graduate of an accredited Medical Assistant program.
• Two years or more of medical assistant experience.
• Interactive communication skills with ability to work with physicians, patients, families, significant others, and support staff.
• Strong interpersonal, organizational, and telephone skills.
• Working knowledge of anatomy and physiology.
• Working knowledge of the fundamentals of medical terminology.
• Experience/knowledge working with electronic medical records.

Required Qualifications

• High school diploma or equivalent high school certification.
• Registered or Certified Medical Assistant with a minimum of six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurseâ™s Aide, physical therapy and nurse technicians, and certified athletic trainers); substitutions include:
  • Medical Assistant certification/registration eligible with successful completion of certification exam within six months of hire date, or within a shorter time frame if noted by hiring manager.
  • Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
     
• Ability to show proof of Medical Assistant registration/certification or complete Medical Assistant registration/certification within six months of hire date, or within a shorter time frame if noted by hiring manager.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Grade

C06-H

Salary Range

$16.17 - $23.47 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement

Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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