The Johns Hopkins University of School of Medicine organizes its clinical practice via eighteen clinical departments representing the full array of medical specialties and subspecialties. The Department of Orthopaedic Surgery currently has 265 employees, including 45 full time clinical faculty, 11 research faculty, 20 assistants (fellows), 30 house staff (residents), 40 mid-level practitioners, and other fulltime staff supporting clinical and administrative needs.
The Department is divided into nine clinical divisions (Foot/Ankle, Hand, Pediatric, Spine, Sports Medicine, Shoulder, Trauma, Oncology and Total Joints). In addition to patient care and education, the Department has a significant research program with funding from private and governmental sources. Our Department includes a local Access Center, Medical Office support, Billing Production, Finance, Marketing and HR.
Patient care services provided by the Department span the continuum of care. This position is responsible for the systems supporting the patient care experience within the control of the department. Physicians care for patients in multiple settings, including The John Hopkins Hospital, The Johns Hopkins Bayview Medical Center, Howard County General Hospital, Suburban Hospital and Sibley Memorial Hospital. Ambulatory services are currently provided in ten locations throughout Maryland and northern Virginia.
We are seeking an Administrator - Clinical who reports to the Department Chair/Clinical Director, the Chief Financial Officer/Vice President for the School of Medicine and the Executive Vice President/ Chief Operating Officer of the Johns Hopkins Hospital and is responsible for the operations of a clinical, academic, and research department of Orthopaedic Surgery at The Johns Hopkins University School of Medicine.
This role is responsible for formulating the development and implementation of the Department's operational plan and will provide leadership to the department in defining the Department's immediate and long-term strategic plans. Responsible for maintaining liaisons with all levels of administration within the School of Medicine, the affiliated hospitals, and ambulatory sites utilized by the Department's providers.
Provides assistance, in the form of analysis, consultation, and planning, to the Clinical Director, and executive leadership. Responsible for the non-faculty administrative staff for the Department's clinical, academic and research activities. The general scope of responsibilities include: practice management, financial management/analysis, budgeting, grants, contract administration, compensation planning, personnel and management, recruiting, utilization and productivity management, marketing, and space management. Additionally, the Administrator is responsible for the functions and staff for access services, credentialing and professional billing in collaboration with the Office of Physicians.
Responsible for the Department's and staff's satisfactory compliance with the rules and regulations of The Johns Hopkins University School of Medicine, and Clinical Practice Association. In addition, the Administrator is responsible for assuring compliance with the Johns Hopkins Hospital and Health Systems regulations. The position requires an awareness of national health care and research trends/impacts, policies, and issues.
The Administrator plays key leadership roles in the following areas: Practice Management, Financial Management; Department Administration and Strategic Programmatic Planning
Specific Duties & Responsibilities:
Analyze practice results – volume statistics, billing data, expense and revenue trends.
Compare results to industry benchmarks; implement changes to meet these standards as necessary.
Develop strategic proposals for reallocation and development of ambulatory practice space.
Develop and monitor strategies to maintain optimal number of operating rooms for the department's surgeons.
Promote compliance and best billing practices to maximize revenues.
Develop a more efficient, cost effective, patient centered ambulatory experience. Integrates ambulatory operations with hospital operations into a patient centered delivery model.
Utilizes patient satisfaction tools to develop action plans to improve patient satisfaction.
Develops and manages a practice scorecard with metrics pertaining to quality, access, costs and outcomes.
Development and management of annual budgets, AllFunds, and P&Ls.
Oversee grant management and submissions.
Analysis of departmental fiscal operations to identify improvements. Support financial audit control processes and develop internal controls to maintain the integrity of the Department's financials.
Oversees professional billing and works with the Office of Managed Care to identify contracting opportunities and optimal payment models.
Represent the Department in all opportunities within the Johns Hopkins organization as well as within external organizations to promote the department's assets and strengths.
Promote a culture of service excellence. Manage all human resources related activities within the Department.
Develop staff; lead, motivate and direct a diverse workforce.
Develop and implement policies needed to maintain compliance and meet best business practices.
Manage space allocation. Involvement in all patient-related concerns. Works with the Epic Team to optimize systems for patient care and practice operations.
Strategic Programmatic Planning:
Collaborate with the Clinical Director to establish the strategic plan to include efficient operations, customer service and a culture of safety and improvement.
Assessment of industry trends to identify growth opportunities in orthopaedic subspecialties.
Marketing analyses to identify geographic growth/needs areas.
Coordinate institution-wide initiatives to enhance patient services and the development of the MSK service line.
Minimum Qualifications (Mandatory):
Bachelor's Degree in related discipline. A Master's Degree in a related field preferred.
Seven years progressively responsible professional-level administrative and financial experience related to monetary or non-monetary resources of a department, center, or unit, including two years of supervisory experience and two years financial management experience (e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources.)
Senior management-level analytical, planning and leadership skills.
Demonstrated success in developing and executing complex initiatives.
Knowledge of The Joint Commission standards.
* Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Special Knowledge, Skills & Abilities:
Strong interpersonal skills and the ability to relate effectively with people at many organizational levels.
Ability to perform effectively in an academic environment.
Practice management experience.
Expertise in computer systems and data analysis.
Ability to multi-task and prioritize.
Ability to provide an environment that promotes creativity, transparency and energy.
6, Direct reports include managers that supervise staff.
Highest budget authority for the department.
Classified Title: Administrator - Clinical Role/Level/Range: L/05/LH Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: Monday - Friday 8 AM - 4:30 PM Exempt Status: Exempt Location: School of Medicine Campus Department name: SOM Ortho General Administration Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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