Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com
Who we want
Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
Curious learners. Engineers who seek out cutting-edge research and information to expand and enhance their ability to develop products.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you will do
Stryker is looking for a Quality Assurance Engineer - Staff with a passion for partnering with our customers to create the best surgical outcomes with patient safety at the forefront.
This individual will lead complaint investigations for the Airo Mobile CT Scanner. Within this role you will work within cross-functional internal and external teams to investigate product and process complaints, provide solutions to resolve complaints, and drive future best practices.
Specific Duties Include:
Improve product quality, reliability and customer satisfaction by investigating product field failures and conducting trend analysis
Ensure timely, accurate, and complete failure investigations and root cause analyses through the use of QA tools (Root cause analyses, 4-D, 5 Whys, etc.) and document findings in TrackWise
Organize/lead cross-functional teams to help identify problem issue and drive product improvement
Deploy good design and manufacturing practices knowledge to make recommendations to prevent future failures
Support the resolution of field issues and work with R&D, Advanced Quality Engineering, and Operations in Quality, Product Development and Manufacturing to resolve issues
Ensure timely, accurate and complete failure investigations of product complaints leading to root cause and corrective/preventive action
Lead product family complaint reviews by presenting complaint trends and recommendations for corrective action and product improvement
Work with Advanced Quality Engineers to complete Post-Market health risk assessments
Other duties as assigned
What you need
Bachelor's Degree in Engineering or related - Electrical or Software area highly preferred.
Minimum of 3 years of experience as a Post Market Quality relevant role conducting failure investigations and/or performing failure analysis highly preferred
Demonstrated applied knowledge Advanced Quality tools such as Top-Down Risk Assessment, Failure Modes Effect Analysis (FMEA), SPC, Root Cause Analysis, Mistake Proofing/Poka Yoke highly preferred
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
Together with our customers, we are driven to make healthcare better.
At Stryker, quality is first in everything we do. We are driven to make healthcare better for our customers by
providing innovative products and services that meet regulatory requirements through our effective quality system.
The Company was founded in 1941 by Dr. Homer Stryker and incorporated in 1946 as the Orthopedic Frame Company. In 1964, the Company’s name was changed to Stryker Corporation.
• $13.6 billion in annual sales in 2018; annual revenue has grown for 39 straight years
• 17.1% CAGR (compound annual growth rate) in sales over 39 years
• ~36,000 employees globally in 2018
• 43 manufacturing and research & development locat...ions worldwide
• Included in the Standard & Poor’s 500 Index
• Ranked # 233 on Fortune Magazine’s “FORTUNE 500” list for 2019
• Ranked # 3 on Fortune Magazine’s “World’s Most Admired Companies” list for the “Medical Equipment” industry for 2019
• Ranked # 11 on Fortune Magazine’s “100 Best Companies to Work For” list (U.S.) for 2019
• Spent $862 million on R&D in 2018
• 7,784 patents owned globally in 2018
• Initial public offering of stock was in 1979
• Listed on the New York Stock Exchange under ticker SYK