Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com
Who we want
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
Curious learners. People who seek out cutting-edge research and information to expand and enhance their ability to develop new ideas into reality.
Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.
Subject matter experts. Managers who not only oversee the collection, review, and analysis of data but can interpret, translate, and present on all various matters as needed
What you will do
The Senior Business Systems Analyst role is responsible for the Demantra forecasting system maintenance and continuous improvement, data integrity, user documentation, and standard reporting. This role is the primary contact for the assigned user group(s) for system problems, reports, and documentation related to Demantra and demand forecasting. This role is also responsible for NRP tool maintenance and all SAP-integration related support for Demantra and NRP tool. The Senior Business System Analyst will partner with the Forecast Modeler, Demand Planners, IS and IBP teams to drive an effective demand planning process. The Senior Business Systems Analyst will resolve issues directly where possible or work with IS to resolve problems if issues extend beyond the scope of Demantra (Oracle, GIM, Encompass, etc.). All documentations related to Demantra, demand forecast reporting, or user forecasting processes will be maintained by the Senior Business Systems Analyst .The Senior Business Systems Analysts will partner with each other to ensure documentation is used globally to enable process stability, SOX compliance, and for user training purposes.
Demantra and NRP Systems Administration:
Create and deploy a strategy for system administration; document system administration in business process maps, all in accordance with Demand Planning leadership
Establish and continuously improve the fundamental processes: run book, data feed process, system issue solution process and ownership transition process etc. Drive automatic notification and end to end process transparency.
Ensure data integrity and act as lead contact for system issues and escalation
Obtain and document the necessary approvals for any changes to the system design or data requirements
Coordinate, plan and communicate routine user system maintenance: add/delete/change records, realignments, maintenance, descriptions, etc.
Plan and execute periodic system upgrades, patches, realignments or data changes with IT and the user group
Create and deploy the Business Continuity Plan (BCP) for the assigned user group(s), ensuring backup and disaster recovery
Develop strategy to control system security
Responsible for creation of approved system enhancement requirements documentation, testing and execution with IS team
Collaborate with IS, business and other functions for all SAP project related support for Demantra and NRP tool
Lead and support multifunctional projects between FC, IBP, IS and global demand planning team for extended Demantra usability and new business integration
Analysis and Reporting
Recommend and build the capability of tools and technologies for reporting purpose
Develop GDP dashboard for key metrics and maintain the regular communication with main stakeholders: the global demand planning, IBP, supply planning etc.
Work with IS support teams to create and communicate key metrics for system performance to drive process optimization and better transparency
Create, maintain and socialize/train process for requesting new reports or changes to existing reports
Organize requests for new/changed reporting in a queue, inclusive of effort estimates, and manage that queue prioritization and action as determined by Demand Planning leadership
Obtain report specifications from requestors and then design/create new reports as authorized by the Demand Planning leadership
Demand Planning System Documentation:
Create and maintain comprehensive system documentation for Demantra BSA related topics
Ensure that all approved changes to system processes or models are updated in the documentation
Document all system or reporting approval processes
Create user-friendly "how does it work" system documentation to use for training purposes and provide the training to the users
What you Need
At least 4 years of business experience in Supply Chain Management, System Administration or related fields are required.
3+ years' experience in general IT processes and data management
3+ years' experience in demand forecasting data and processes
Knowledge or prior experience with forecasting/demand planning software, Oracle Demantra strongly preferred.
Experience working across teams in a matrix organization is preferred.
Excellent, demonstrated quantitative and organizational skills
Ability to work with others to define reporting requirements
Demonstrated ability for creating effective reports for others
Ability for decision making, to work under time pressure, accuracy, prioritization and capacity to make good judgment on special situations.
Available to travel and available to provide on-call support after working hours.
Education/Special Training Required
A minimum of a Bachelor's degree.
Must have general knowledge of business forecasting processes in Finance, Supply Chain, Marketing, and Field Sales organizations.
Oracle Demantra training strongly preferred.
Report writing skills, use of report writing tools (Cognos, Crystal Reports, etc.) preferred
Fluency in English. Fluency in a second language at international divisions is a plus.
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
Together with our customers, we are driven to make healthcare better.
At Stryker, quality is first in everything we do. We are driven to make healthcare better for our customers by
providing innovative products and services that meet regulatory requirements through our effective quality system.
The Company was founded in 1941 by Dr. Homer Stryker and incorporated in 1946 as the Orthopedic Frame Company. In 1964, the Company’s name was changed to Stryker Corporation.
• $13.6 billion in annual sales in 2018; annual revenue has grown for 39 straight years
• 17.1% CAGR (compound annual growth rate) in sales over 39 years
• ~36,000 employees globally in 2018
• 43 manufacturing and research & development locat...ions worldwide
• Included in the Standard & Poor’s 500 Index
• Ranked # 233 on Fortune Magazine’s “FORTUNE 500” list for 2019
• Ranked # 3 on Fortune Magazine’s “World’s Most Admired Companies” list for the “Medical Equipment” industry for 2019
• Ranked # 11 on Fortune Magazine’s “100 Best Companies to Work For” list (U.S.) for 2019
• Spent $862 million on R&D in 2018
• 7,784 patents owned globally in 2018
• Initial public offering of stock was in 1979
• Listed on the New York Stock Exchange under ticker SYK