Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com
What You Will Do
The Indirect Channel Pricing and Contracts Associate, must understand business needs and processes and will act as the primary resource for all pricing and contract needs related to our commercial distributors for MedSurg. The successful candidate for this position will be responsible for understanding complex business processes and communicating pricing timely and accurately to our commercial distributors to ensure pricing accuracy for both our end customers and traces/rebate transactions that flow into our distributor reporting team. Candidate must be able to communicate to various business groups and stakeholders including business partners in other MedSurg functional areas as well as with our commercial distributor EDI, pricing, and contracts contacts. The successful candidate has a thorough understanding of our distributed sales process and contracts and can drive pricing accuracy improvements to include implementation of the EDI 845 process for all MedSurg divisions. In addition candidate must be able to track and communicate metrics related to this initiative across the organization appropriately and effectively.
Research, understand, and be able to educate others on industry best practices with regard to the communication of customer pricing & contract information.
Ensure accurate and timely transmission of customer pricing & contract information to distributor partners for applicable Stryker businesses.
Ensure timely follow through with researching & resolving pricing discrepancy issues as they arise.
Coordinate with the Distributor Reporting team as pricing issues are identified through the rebate and related pricing reconciliation process, to include engagement in discrepancy and re-submission transactions to ensure monthly due dates are met for Stryker business financials.
Coordinate with the Healthcare Operations team to accurately communicate customer pricing eligibility including local, Flex, IDN, and GPO tier relationships.
Maintain and update distributor acquisition costs as a part of annual pricing communication.
Lead multi-divisional and multi-departmental projects to implement strong pricing communication processes to manage change and ensure seamless implementation of pricing changes with distributors.
Analyze health system pricing to assist in developing price parity.
Provide analysis of customer information and historical sales data utilizing internal and external software applications as opportunities and needs are determined.
Make recommendations for data analytics which address key business questions experienced.
Work with a diverse business community to document as-is and future state business processes.
Continuously evaluate existent metrics for potential improvement.
Drive measurable improvements to existent analytics visualization and recommend overall enhancements utilizing critical skills.
Review and analyze current pricing communication processes for each distributor.
Support distributor sales with data and analytics to better measure the performance of the distributors.
Analyze root cause for reoccurring contract discrepancies and work with distributors to get contract eligibility in sync.
Participate in conference calls with distributors to discuss and work through high dollar issues.
Assist with sales inquiries that may result in corrections for unit of measure, customer cross reference, and different contract eligibility issues.
Participate in Continuous Improvement efforts; standard monthly meetings to review metrics.
What You Need
Bachelor's Degree or equivalent work experience (8+ years relevant work experience).
4+ years relevant experience
Ability to utilize Microsoft Excel at the super-user level required
Ability to work with data bases is required
What We Prefer You To Have
Experience with process mapping is recommended.
Experience in project management is recommended.
Ability to understand, evaluate, and recommend changes with EDI and manual pricing communication processes is recommended.
Experience working in a regulated environment is strongly preferred.
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
Together with our customers, we are driven to make healthcare better.
At Stryker, quality is first in everything we do. We are driven to make healthcare better for our customers by
providing innovative products and services that meet regulatory requirements through our effective quality system.
The Company was founded in 1941 by Dr. Homer Stryker and incorporated in 1946 as the Orthopedic Frame Company. In 1964, the Company’s name was changed to Stryker Corporation.
• $13.6 billion in annual sales in 2018; annual revenue has grown for 39 straight years
• 17.1% CAGR (compound annual growth rate) in sales over 39 years
• ~36,000 employees globally in 2018
• 43 manufacturing and research & development locat...ions worldwide
• Included in the Standard & Poor’s 500 Index
• Ranked # 233 on Fortune Magazine’s “FORTUNE 500” list for 2019
• Ranked # 3 on Fortune Magazine’s “World’s Most Admired Companies” list for the “Medical Equipment” industry for 2019
• Ranked # 11 on Fortune Magazine’s “100 Best Companies to Work For” list (U.S.) for 2019
• Spent $862 million on R&D in 2018
• 7,784 patents owned globally in 2018
• Initial public offering of stock was in 1979
• Listed on the New York Stock Exchange under ticker SYK