School of Medicine - Department of Orthopaedic Surgery
The School of Medicine and the Department of Orthopaedic Surgery are pleased to announce the opening of an Office Support Assistant IV position.
The Missouri Orthopaedic Institute, central Missouri's largest freestanding Orthopaedic center, is seeking an energetic, professional and highly motivated Office Support Assistant IV.
The ideal candidate will play an instrumental role in the success of sustaining our department's mission; advance the clinical, research and teaching components of Orthopaedic Surgery at the University of Missouri.
This position will partner with clinical and research staff to support advancement of the overall culture of Missouri Orthopaedic Institute and our C3 Orthopaedics Initiative (Comprehensive, Cutting Edge, Caring Culture), which fosters a fast learning and continuously improving organization to further our mission.
Needed Traits in our growing, fast- paced work environment: 1. Interpersonal, oral and written communication skills 2. Detail-oriented 3. Organizational and time management skills 4. Self-directed and personable 5. Positive energy 6. Flexibility and problem solving skills 7. Teamwork focus 8. Experience with Microsoft Office programs 9. Anticipate/forecast needs 10. Proactively monitor job process flows
Position Overview: * Build and grow credibility, relationships and understanding of Department and assigned service line to ensure optimal clinical support * Assist with assigned service line strategies while supporting the team to ensure long-term success * Monitor and assist with patient care workflow in an outpatient clinic setting, make scheduling adjustments as necessary, and coordinate patients' ancillary services' appointments * Process multiple types of patient requests and inquiries, including yet not limited to: health care concerns, information about their physician and /or nurse, schedule or change care appointments, paperwork (work excuse, orders, FMLA, etc.), and all other non-emergent requests * Relay/triage patients' messages and concerns independently and effectively to care team. Enter data into departmental electronic files, databases and/or spreadsheets * Manage Outlook calendars for assigned physicians, schedule meetings, submit physician vacation/leave requests, and deliver necessary notifications regarding physicians' out of office dates to the correct parties as per policy. Handle registration and travel arrangements for courses/conferences * Assist physician's with various administrative responsibilities including but not limited to maintaining curriculum vitae and tracking CMEs, conference schedules, research support, medical legal requests including invoicing, student shadowing scheduling and evaluations, reporting academic achievements, peer to peer phone calls, and membership renewals.
$13.27 to $22.73, hourly
GGS Grade: 6
University Title: Office Support Assistant IV
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.
Typically 8:00am - 5:00pm, Monday - Friday with ability to be flexible when needed
High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.
This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.
To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.
EEO IS THE LAW
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