Provides leadership within the Environmental Services (EVS) department providing activities to assure compliance with safety and sanitation regulations. Responsible for a variety of environmental services duties, follows special health care cleaning techniques as required, and trains staff as needed. Ensures a professional and appropriate service standard while performing the job. Follows system-wide standards as well as department specific service standards.
Responsible for ensuring the very best patient/family/ customer experience by optimizing all customer interactions. Fosters a positive work environment through mutual support and cooperation and adheres to service standards. Performs duties to support the goals and objectives of Geisinger in its efforts to provide quality patient care and patient satisfaction.
COMPETENCIES AND SKILLS:
Demonstrates leadership abilities and desire to enhance the skill sets within the team.
Demonstrates high regard for confidentiality
Demonstrates ability to read and follow oral and written instructions and communicate effectively orally and in writing (in English).
Demonstrated consistent delivery of detail-oriented health care cleaning and disinfecting services according to established best practice and system EVS policies
Demonstrates ability to adhere to all HIPPA rules and regulations in the course of their job and when, or as well as away from their job with interacting with hospital staff, patients, and visitors, follows all EVS and Infection Control Procedures and Policies, and performs computer-based time entry and in-service education modules and can assist others in this regard.
Demonstrates ability to works cooperatively with other personnel in a team effort to accomplish departmental objectives in accordance with hospital policy.
Demonstrates flexibility and willingness to assume a variety of job assignments based on and to meet the needs of the department in order to facilitate patient care and throughput.
Demonstrates ability to communicate effectively with EVS Management and Staff as well as with patients, their families/visitors, clinical care providers and non-clinical staff and follow instructions when given.
Demonstrates basic computer skills.
Demonstrates a reasonable comfort level with technology and associated devices.
Demonstrates excellent organizational skills and ability to work independently and prioritize.
Demonstrates excellent communication skills.
Demonstrates excellent customer service skills.
EDUCATION AND/OR EXPERIENCE:
High School graduate or equivalent required.
Minimum three years of experience in a service industry position with progressive growth in leadership abilities and responsibilities, preferably in a healthcare environment, required.
Certified as a C.H.E.S.T. (Certified Healthcare Environmental Services Technician) by the Association for the Healthcare Environment of the American Hospital Association required within 18 months of their Team Leader start date, if not already certified.
Minimum 6 months on the job to become familiar with all duties and responsibilities.
All EVS Staff who enter Medication Rooms (Where Applicable) must receive mandatory education on proper Medication Room protocol
WORKING CONDITIONS/PHYSICAL DEMANDS:
Requires ability to stand, walk, bend, lift up to 50 lbs., carry and push carts from 100 lbs. to 500 lbs. when performing duties. Works under a variety of temperature conditions. May involve transporting items outside of buildings in all weather conditions.
Possesses the ability to stand for long periods as well as to walk long distances to perform cleaning and disinfecting tasks as well as inspections of both high and low items/areas.
Requires ability to perform job duties correctly with in established System EVS standards to facilitate patient throughput.
Requires ability to tolerate the associated visual, auditory and scents associated with providing all kinds of medical and surgical care.
These duties are performed 50% to 60% of the workday.
Shift floating possible.
Work is typically performed within a office, clinical or classroom environment; frequently performs duties around patients, their families and clinical care providers as well as non-clinical staff.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
GEISINGER MEDICAL CENTER: (GMC), located Danville, Pa., the largest tertiary/quaternary care teaching hospital in the region, is licensed for 475 beds, including 89 pediatric beds in the Janet Weis Children’s Hospital. GMC, a Magnet Hospital, maintains the region’s only Level 1 Regional Resource Trauma Center with additional qualifications in pediatrics. GMC offers an array of highly specialized medical and surgical services, including neurosciences, cardiovascular services, transplantation, women’s health (in the Women’s Pavilion), oncology and orthopaedics. The Hospital for Advanced Medicine serves as an integrated center for the most critical patients. Outpatient services are available on and off campus.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.