Using the support of technology, telephone triage nurses assess the patient’s health status to determine the urgency or emergency of the call, provide callers with health information, and offer decision support for timely access to the appropriate health care provider for both acute and chronic health conditions. Utilizes delegation and critical thinking skills to provide quality service through a team oriented, collaborative approach to patient care.
Be part of a Magnet®-designated, Joint Commission-accredited organization that has earned distinguished accolades for clinical excellence. Enjoy supportive leadership, inter-professional teams, and an innovative learning environment. Experience the advantages of shared decision-making at Carilion Clinic. Our community-based healthcare network includes seven hospitals, two of which are Magnet® designated; multi-specialty physician practices, and affiliations with prestigious academic medical institutions.
Based in Roanoke, Virginia, we invite you to play an important role as we inspire optimal health through compassionate care, medical education and research, and neighborhood outreach. Join our Carilion Clinic Family Medicine Practices, which has achieved Level 3 Patient-Centered Medical Home recognition from the National Committee for Quality Assurance. We believe you’ll appreciate how building your career with a regional leader can enhance your professional satisfaction with extensive training, advancement potential, and state-of-the-art technology.
Education: Graduate of school of professional nursing. BS RN preferred. CNS RN preferred.
Experience: Minimum of 5 years of varied nursing experience required, with some of this in inpatient nursing. Ambulatory nursing experience preferred as well.
Licensure, certification, and/or registration: Currently licensed as Registered Nurse (RN) in the Commonwealth of Virginia or new graduate of approved program eligible to sit for the Virginia licensure exam required.
Other Minimum Qualifications: Must successfully complete orientation and competency requirements. AHA BLS- HCP preferred. Keyboarding skills required for automated computer systems, including electronic medical records. Must be able to meet essential job functions. Must have advanced nursing skill and knowledge across the specialties. Excellent communications and critical thinking skills required. Must be able to quickly establish rapport with customers over the phone.
Below are our core values that we strive to embody and expect of all our team members:
CommUNITY: Working in unison to serve our community, our Carilion family and our loved ones.
Courage: Doing what’s right for our patients without question.
Commitment: Unwavering in our quest for exceptional quality and service.
Compassion: Putting heart into everything we do.
Curiosity:Fostering creativity and innovation in our pursuit of excellence.
Requisition Number:23674 Employment Status: Full time Location: Carilion Clinic Orthopaedic Surgery (Institute for Orthopaedics and Neurosciences) Shift: Day Shift Details: M-F, 8-5p, No Holidays or Weekends Recruiter: EMILY F ALLEN Recruiter Phone: 540-983-4147 Recruiter Email: firstname.lastname@example.org
ABOUT CARILION: As a not-for-profit organization, we pride ourselves on investing in our employees and the communities we serve.
Our employees strive to provide quality care in serving over 1 million residents in Virginia while living and growing their careers in the country's most livable cities and towns.
Headquartered in Roanoke, Va., Carilion Clinic is a robust system of small and large award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Equal Opportunity Employer Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
Internal Number: 23674-en_US
About Carilion Clinic
Carilion Clinic is a not-for-profit healthcare organization based in Roanoke, Va. Through our comprehensive network of hospitals, primary and specialty physician practices, and other complementary services, we work together to provide quality care close to home for nearly 1 million Virginians. With an enduring commitment to the health of our region, we also seek to advance care through medical education and research, help our community stay healthy, and inspire our region to grow stronger.