| EOE Statement:|
Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Orthopaedic Surgery. The position is located at Center of Advance Medicine South County. This position is for the Medical School Campus.
This position coordinates the medical office function for work-related injury patients and is the primary point of contact between these patients, the Workers’ Compensation (WC) insurance carrier/adjustor/case manager, and the physicians, medical staff and billing office. Also communicates with employers and attorneys.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Registers all WC patients and the payer information ensuring that it is complete and accurate. Enter new WC patient information on spread sheet and share this data at monthly WC meeting with Nursing Administrator and Manager of Practice Development. Coordinate and schedule WC patient’s IME with physician’s administrative assistant.
- Once authorization is received from carrier, schedules all initial appointments and some post-op/followup appointments for WC patients working closely with staff and physicians to get patients timely appointments. Communicates appointment information to WC patients and the adjustor/case manager. Retrieves any needed information, medical records, and test results relevant to the appointment.
- Releases medical notes, reports, WC status forms and other requested information to parties who are legally entitled to this information and ensures that this is done in a timely and secure manner.
- Communicates on a regular basis with the carriers and Third Party Administrators to make sure that their needs and those of the WC patient are met. Serves as a representative of the Department in meetings with these individuals to promote our WC program.
- Keep up to date with Missouri and Illinois WC law by attending seminars, conferences, and reading informative material. Communicate WC updates or changes to providers and staff.
- Communicate by fax or telephone with carriers/adjustors/case managers the planned tests or treatments for WC patients and document if authorization is obtained or denied and communicate this to providers and staff.
High school diploma/GED; 4 years medical office experience with two years in the Workers’ Compensation field
- 2 years workers' compensation experience.
- Excellent communication skills with ability to work with physicians, patients and carriers.
- Strong organization and interpersonal skills.
- Working knowledge of orthopedics anatomy and physiology, workers' compensation laws in Mo. and IL.
The hiring range for this position is $18.08 - $23.06 per hour.
Whether suffering from a sports injury, hip pain, back pain or any musculoskeletal condition, Washington University Orthopedics provides a full complement of comprehensive orthopedic services to meet the needs of every patient. Combining the best in both inpatient treatment and outpatient care and rehabilitation, the practice is nationally recognized for outstanding orthopedic care, innovative research and advanced professional training. It is ranked among the best orthopedic practices and holds the distinction of being listed on the Honor Roll by U.S. News & World Report. The practice is considered an innovator in both conservative orthopedic care and minimally invasive microsurgical techniques. Affiliated with Barnes-Jewish Hospital and St. Louis Children’s Hospital, Washington University Orthopedics has the unique ability to offer inpatient treatment for the most challenging cases within a top-tier academic medical center as well as outpatient surgery and care across the St. Louis region in Chesterfield, Town & Country, South County and the Central West End. The practice offers expertise in ten orthopedic subspecialties – foot and ankle, hand and wrist, hip and knee, cancer, pediatric and adolescent orthopedics, physical medicine and rehabilitation (physiatry), shoulder and elbow, spine (including scoliosis), sports medicine and fracture care/trauma. The orthopedic specialists are dedicated to providing safe, compassionate and family-centered care for both simple and complex orthopedic conditions. Because of the skill and experience of the doctors and staff, it is the official medical provider for the St. Louis Blues hockey team, Washington University varsity athletics and several local school athletic teams. Washington University Orthopedics brings world-class care to patients from all ages and walks of life in St. Louis and the surrounding communities.
-Retirement Savings Plan
-22 vacation days
-8 Paid Holidays
-Tuition benefits for employee, spouse and dependent children
-Free Metro Link/ Bus pass
-Free Life Insurance
-Health, Dental, Vision
-Health Savings Accounts (HSA)
-Long Term Disability Insurance
-Flex Spending Plan
Med School HR website (medschoolhr.wustl.edu)
Applicant Special Instructions:
- Clinical office setting with some pressure caused by adherence to patient and physician schedules.
- Some local travel to local satellite offices.
- Travel to clients· place of business in local area.
Internal Applicant Instruction:
This position is grade G08.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.