At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Ranked by U.S. News & World Report as the number one hospital in California - and among the top five in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
The Orthopaedic Institute offers world-class orthopedic care, including state-of-the-art equipment and technology. Our experts, who are some of the nation's most experienced orthopedic specialists, treat a wide range of musculoskeletal conditions. They provide care to relieve pain and improve mobility so patients can return to their highest level of performance and enjoy a healthy, active life.
The Total Joint Navigator serves in a leadership role and delivers direct patient care to the Hip and Knee Arthroplasty population. This clinician is experienced and highly skilled with an in-depth knowledge and understanding of the osteoarthritis and total joint replacement, the major treatment modalities, symptom management, surgical care and patient education. At this operational level, the nurse proactively embraces the Orthopaedic Society/Standards of Orthopaedic Nursing practice to utilize the nursing process of assessment, planning, implementation and evaluation to provide safe, therapeutic care. The nurse utilizes an interdisciplinary approach across the continuum of care with adherence to National Patient Safety Goals set forth by regulatory requirements. The nurse is recognized and utilized as a clinical resource and demonstrates investment in the overall forward movement of the unit and the organization. The nurse is responsible for bringing together the multidisciplinary efforts of the Surgeons, Advance Health Practitioners, Clinic Staff, Residents, Fellow, IP Nursing Staff, PT/OT, Case Management, Pharmacy and all other ancillary and support departments to ensure a high quality, coordinated, and satisfying experience for the patient. The Navigator will be involved with department and Health System quality metrics and Bundled Care Program.
* Two (2) or more years of recent RN clinical Total Joint Nursing experience * Two (2) or more years of recent Case Management experience * Active Registered Nurse licensure in the State of California * Active American Heart Association CPR certification * The flexibility to orient and work at all UCSF Medical Center locations
* Certification in Orthopaedic Nursing * Upon hire will be allowed two years to receive certification
* Active Registered Nurse licensure in the State of California * Active American Heart Association CPR certification
Living Pride Standards
Service Excellence * Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. * Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. * Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices * Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. * Demonstrates an understanding of and adheres to safety and infection control policies and procedures. * Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment * Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. * Picks up and disposes of any litter found throughout entire facility. * Posts flyers and posters in designated areas only; does not post on walls, doors or windows. * Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. * Protects the physical environment and equipment from damage and theft. The flexibility to orient and work at all UCSF Medical Center locations is required.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve. *LI-AN1
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